Terms & Conditions

Welcome to the www.partysocial.ae website (the “Site”). These terms and conditions (“Terms and Conditions”) apply to the Site, Party Social GT LLC and all affiliated internet sites, which reference these Terms and Conditions.

By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to the Terms and Conditions, you shall not use this Site. The Site reserves the right to change, modify, add or remove portions of the Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.

The Site Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, Customers’ are encouraged to frequently visit these sections to be updated about changes on the Site. Modifications will be effective on the day they are posted.

Use of the Site

Minors under the age of 18 are prohibited from registering as a “User” of the “Site” and are not allowed to transact or use this “Site.”

We grant you a non-transferable and revocable license to use this Site, under the Terms and Conditions described, for the purpose of renting or shopping for items provided on the Site. Commercial use or use on behalf of third parties is strictly prohibited, unless by explicit permission to do so is provided in advance by Party Social GT LLC. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you. Content provided on this site is solely for informational purposes.

Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

During the registration process you agree to receive promotional e-mails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.

Disputes

Any dispute related in any way to your visit to the Site shall be submitted to confidential arbitration in Dubai, UAE, except where and  to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in a court of law. You agree that regardless of any statute or law to the contrary, related to or connected with the use of this Site or this Agreement must be filed within one year after such claim or course of action arose. Otherwise, accounts created for you on the Site, including your passwords, will be terminated.

Applicable Law

The laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to the conflict of law principles. Any dispute or claim arising out of or in connection with this “Site” shall be governed and construed in accordance with the laws of the UAE and shall be heard only by a court of competent jurisdiction in the UAE. United Arab Emirates is our country of domicile.

User Submissions

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.

Sales Orders

The Site reserves the right to refuse or cancel any sales order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your

Rental Orders ORDER ACCEPTANCE & RECEIPT OF QUOTE

Please note that rental and sales enquiries are subject to a final quote approval which will be sent to the you prior to confirmation of the order.

RESERVATIONS

All reservations require a signed contract, a valid ID, telephone number as well as a 50% deposit via credit card, bank transfer, cash or cheque.

PRICING

Prices listed are for a 1-day rental period or per event use. If you are interested in a longer rental period, please specify the period in your request. Prices of rental items are subject to change without notice. Once rental agreement is signed and deposit paid, price quoted is fixed. Delivery and logistics costs are only calculated after the products, venue and date are confirmed.

Rental orders are subject to a minimum rental value of 500dhs, which is separate of delivery and logistics costs. Prices listed are for the rental period quoted, any additional time, repair, damage or loss will be an additional fee and will be charged separately. All prices quoted are in UAE dirhams (AED), unless otherwise stated.

PAYMENT

A 50% initial deposit is required in order to secure a booking for the rental order. The balance of rental fees are due in full maximum 48 hours before the event date. A security deposit will be requested until return of all items to the facilities.

We accept payments online using Visa and MasterCard credit/debit card in AED, USD, QR, SR, OR, KD, and BR. All details gathered for payments made on our products or services on the “Site” will be transmitted to the payment provider via a secured connection. The card holder is responsible for retaining a copy of the transaction record and policies and rules within.

Payments may be made through the following channels:

Cash or Cheque prior to Event:

Cheques to be made to Party Social General Trading LLC.

Bank Transfer:

Party Social General Trading LLC
Emirates NBD
Dubai Media City (Branch Code 4128)
Dubai, UAE
Account Number: 1014973267201
IBAN: AE440260001014973267201
Swift Code: EBILAEAD
Email for remittance: iman@partysocial.ae

CANCELLATION

All cancellations must be made within 2 weeks of the event date in order to avoid a cancellation charge.

Refunds will be done only through the Original Mode of Payment.

Cancellations made within 48hours of the delivery date are non-refundable and 100% of the fee will be processed.

QUANTITY CHANGE

All quantity decreases must be made 48 hours before delivery or collection date to avoid a 20% re-stocking fee.

COUNT & CONDITION

All items will be counted and condition inspected upon delivery and collection. Should the Customer not be available to count or inspect, Party Social’s count and condition inspection will be final.

DAMAGE

The equipment is the responsibility of the hiring party from delivery until collection; reasonable care of the equipment is expected to protect against loss by theft or destruction. Any damage or loss that is incurred during the rental period will be charged at the replacement fee, except for reasonable wear and tear, please request the replacement fee of the items if needed.

CLEANING

Upon return, dishware, glassware and flatware are expected to be free of any food debris and placed in their respective storage racks. Food found on returned items will be subject to an additional cleaning fee. Linens should also be returned free of crumbs and debris and placed within the linen bags provided; if found to be stained or unduly dirty, linens will be subject to an additional cleaning fee.

SHIPPING POLICY

“Site” will not deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the laws of the UAE.

Multiple shipments/deliveries may result in multiple postings to the cardholder’s monthly statement.

DELIVERY & COLLECTION

Delivery and collection are available at varying rates dependent on location in the UAE.

Deliveries are made to a dock, garage, or area readily accessible to our trucks. A point of contact will be needed to sign the delivery order.

For pickups all rental items should be stacked in the same place and manner in which they were delivered.

Party Social can setup and takedown tables, chairs, umbrellas and canopies at an additional charge. Advance arrangements should be made for this service.

OWN COLLECTION

Customers are able to pickup specific items from our showroom where possible. All orders to be picked up should be placed at least 24 hours in advance, however we will always try to accommodate you if at all possible.

Party Social reserves the right to insist on our delivery and collection service in cases where a Customer has not returned items within the agreed time and has not paid late fees.

SECURITY CLEARANCE

Hotels and closed communities, such as Meadows, Emirates Hills, the Palm Jumeirah, Arabian Ranches and others, often require specific information or passes prior to the delivery team arriving to the venue. It is the renter's responsibility to inform Party Social of these requirements and provide the necessary documentation to allow the delivery team to access the venue. Non-delivery of items due to the Party Social team not having been informed of necessary clearances will be the responsibility of the renter.